Bold Rewards

Kohler Reloadable Gift Card / Mastercard Questions
The KOHLER Rewards Prepaid Mastercard is loaded automatically onto your card after you place a redemption order on the BOLD Rewards site.  For questions...
Tue, 23 Apr, 2024 at 12:27 PM
Selecting My Kohler Direct Gift Card from Catalog
Prior to receiving your specific gift card, you will receive an email after your initial point redemption directing you to choose your gift card and amount ...
Tue, 23 Apr, 2024 at 12:32 PM
Unable to Log-in: CRewards = No
Thank you for contacting BOLD Rewards! Your account was locked based on the last data feed from Salesforce where your profile came through as BOLD Rewards =...
Tue, 23 Apr, 2024 at 12:39 PM
No Longer Employed (Crewards: No)
Thank you for contacting BOLD Rewards! Per our site FAQ, you have two weeks to use your points before your account is no longer available to you. However, i...
Wed, 24 Apr, 2024 at 11:56 AM
Course Issue / Not Receiving Points for Eligible Sales
Your account has not been set-up correctly - which is why you are not seeing any content. Currently, you are marked as not being eligible for the Kohler bra...
Wed, 24 Apr, 2024 at 11:57 AM
BP Not Found in BOLD Rewards
We do not see [FIRST NAME] showing up on our end meaning that this is a Salesforce issue. Can you please reference the attached doc to make sure that all Sa...
Wed, 24 Apr, 2024 at 11:59 AM
Can't View Courses / 404 Error
This sounds like a browser or firewall issue. Some consultants have had issues loading content in older browsers. Can you please try re-loading the page in ...
Wed, 24 Apr, 2024 at 12:00 PM
Not Receiving Points
Thank you for reaching out. In order to receive points credited toward your BOLD Rewards account, qualifying sales must be submitted within 45 days of their...
Thu, 25 Apr, 2024 at 12:45 PM
Missing Points - Submitted Sales
Thank you for reaching out. If you are concerned about a specific SKU being missed, please provide that SKU to us and we will check whether it is a valid SK...
Thu, 25 Apr, 2024 at 1:02 PM
Feedback Response
Thank you for the feedback. We value your opinions and this will help us make BOLD Rewards a better program. We will ensure this is reviewed by Kohler Corpo...
Thu, 25 Apr, 2024 at 1:36 PM