Thank you for reaching out. In order to receive points credited toward your BOLD Rewards account, qualifying sales must be submitted within 45 days of their shipped date on an approved company invoice or sales claim.
[FOR MANUAL USERS]: If you believe that your sale have been submitted correctly and you have not received points, please resend your invoices to us at salesclaims@kohlerpromotions.com. Those will be reprocessed ASAP.
[FOR AUTOMATED DISTRIBUTOR USERS]: We will reach out to your company contact regarding your automated sales submission and ensure that your sales are being recorded correctly.
Please keep any eye on your account to ensure your invoices are processed in the future.